Office Hours: Monday through Friday: 9 am to- 6 pm MST.

Address: 5353 W. Dartmouth Ave. Ste 307 Denver, CO 80227. Direction

Office: (720) 907-0500 - Cell: (303) 591-4856 

Tsys: 24/7 Technical Support: 1 (800) 654-9256

Tsys - Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Nashville: 1(800) 828-9034

CardConnect: 24/7 Technical Support: 1 (877) 828-0720

Clovers: 24/7 Technical Support: 1 (855) 853-8340

Learn how to set up and use your Clover Mini, and connect to WiFi at help.clover.com.

Learn how to set up and use Clover Mobile, connect to a printer and set up the mobile dock at help.clover.com.

Learn how to set up and use your Clover Station, read FAQs, explore apps and much more at help.clover.com.

Learn how to set up and use your Clover Go, read FAQs, explore apps and much more at help.clover.com.

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We offer wholesale pricing program: 

• FREE Mobile Reader or
• FREE EMV Terminal
• Full PCI compliance included
• No Application Fee
• Next Day Funding
• Same Rate For All Major Cards
• Lowest Overall Cost Commitment
• Rates as Low as .05% on Wholesale Authorization
• Transaction Fee as Low as .04 Cents
• 24/7 Direct & Fast Customer Service

We look for every opportunity to help our customers get more value from every transaction. We have innovative solutions to make payments simpler, faster, safer and more rewarding.
 
OUR COMMITMENTS: ♦ DELIVER EXCELLENCE ♦ SECURE ♦ INNOVATIVE ♦ LOW COST ♦ ACT WITH INTEGRITY 

CALL US: (303) 990-5051

START SELLING WITH US

This means the cardholder’s bank is declining the transaction. As your payments processor, we would not know why the transaction is being declined. The cardholder would need to call their Issuing Bank to discuss this. DO NOT process the transaction or make multiple attempts to obtain an approval. A decline must be accepted as a decline on the first try and the cardholder must provide a different form of payment. Processing the sale or making multiple attempts to get an approval will cause chargebacks to your account.

Please call Customer Service at the number listed on your Monthly Merchant Services Statement and follow the prompts for Supplies. Please have your Merchant ID, Tax ID, full Business Name and address available for security verification when calling.

If your business is looking for better solutions to grow your businesses, we would love to offers solutions that will reduce your time working in the business and lowering your expenses.

We are a small business and we understand your needs and challenges. We're so passionate to help your business grow and prosper. If you know a business who would benefit from utilizing the superior services of Express Merchant Services, please send us their information or call us at (303) 990-5051. We also have a referral program and will reward you $100 when they become our customer. Thank you very much! Together we build a stronger community.  Contact Us

Being a leader in payment processing brings major responsibility, not only to process bank cards and payments but also to drive your revenue. We’re committed to keeping you ahead of the competition with new proprietary services, only available to our customers.

Services:

• Businesstrack.com (First Data)
• TransLink (Tsys)
  Access key information 24/7 on all of your payment streams through Business Tracks, a single consolidated web tool that provides convenient, user friendly insight into all of your processing data, including credit, debit, prepaid/gift card and check.
• Payer Authentication
  Verified by Visa® improves the security of payment transactions in the electronic commerce environment over open networks.
• 24/7 Customer Service
  Most issues arise when you least expect them. Payment processing is a mission-critical element of your business. You don’t want to risk being left alone without support outside of business hours. Ignite Payments is there for you 24/7 with little down time.
• Multi-Lingual Support
  You will appreciate the added efficiency of having multi-lingual support available. We are prepared to meet the needs of you and your employees.

We provide merchant account holders state-of-the-art services like 24/7 customer care, network connectivity, and technical support. We seek to earn your business every day.

Key Components

• Business Track® Access and manage all processing data through a consolidated, user-friendly web portal
• ClientLine® Reporting Analyze payment processing with an easy-to-use online reporting tool that provides access to data in flexible formats
• Data File Manager℠ *Create, test, manage and generate raw data files where you control the set-up and delivery
• eIDS™ Automate the dispute management process to minimize chargeback losses, reduce risk and prevent fraud
• Merchant Alerts*Receive timely notifications of reconciliation and dispute events that have bottom-line impact
• Merchant Statements *Access comprehensive reporting of submissions, chargebacks, interchange rates, funding information and associated fees
• Payments Tax Manager View, update and manage store-level tax information from a centralized online tool

*Not available on all platforms

If the terminal is frozen, most the time just unplug the power and plug it back on. 

More trouble shooting please contact us:

Office: (720) 735-0500 or (303) 990 5051

Tsys: 24/7 Technical Support: 1 (800) 654-9256

First Data: 24/7 Technical Support: 1 (877) 274-7915

Clovers: 24/7 Technical Support: 1 (855) 853-8340

• To connect your WiFi terminal, you will need some information from your wireless network, including the network security type (usually wp2) , key (wifi password), and SSID (name of the network).
• This information can be found in your router, if you do not know how to get it, please contact your Internet service provider.
• Contact credit card merchant service provider (agent) to get the terminal password. 

Certainly.

First Data: You can log into Myclientline.net.

Tsys: You can log into TransLink.

Once you have created your account there you can view/print/download your statement online 24/7. You will also need to call customer service and ask them to stop sending you paper statements. Once you call them, we will stop sending paper statements and stop charging the paper statements monthly fee. 

Liability for Chargebacks

Existing Credit Card Terminal Usage

Gift Cards

Electronic Checks (eChecks)

Credit Card Payment Slip

Quick Reference Guide for FD130-EMV

Quick Reference Guide for Verifon VX520-EMV

Quick Reference Guide for Ingenico iCT220, iCT250, iWL252, iWL255: Retail - Restaurant

Paying in cash postcard download here

This guide is designed to help our clients get familiar with both the point of sale interface and the back-end management for the POSsible Restaurant software.

Please note that at many places within this guide there will be redirecting links to relevant sections. It is recommended that you visit those links individually to have a better understanding of the system. 

• LOGIN SCREEN
• TABLE DIAGRAM SCREEN
• POS SCREEN
• BACK OFFICE SCREEN
• OPERATION SCREEN